Unleash The Power of Click-to-WhatsApp Ads

Supercharge your Meta Ads strategy with Click-to-WhatsApp ads and drive more engagements and sales for business

Qiscus CTWA

Leveraging On Ads & Customer Experience to Drive Sales

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Enable your customers to start WhatsApp chats from Ads and allow your company or brand more exposure.

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Attract customers by answering their queries, alleviating their concerns, and engaging them early on in the conversation.

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Leverage on our suite of Qiscus solutions, including dynamic product catalogs, Chatbot, and Omnichannel, to achieve sales goals and enhance selling, upselling, and cross-selling strategies.

Generate & Maintain Customer Database Through Advertising

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    Capture details and information from your customers including their phone numbers, preferences and questions, managing all via our Omnichannel CRM .

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    Utilize WhatsApp Broadcast, a powerful tool for sending out promotions, notifications, announcements, and other content that caters to your sales, marketing, and support requirements.

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    Maintain a loyal customer base with CSAT surveys, Omnichannel support, ticketing system and other solutions to provide personalized and timely service to your customers.

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How it Works : Using Ads from Publishing to Sales Growth

01.

Publish ads with the Click to WhatsApp button on Meta platforms like Instagram and Facebook.

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    Customers will join in chats with your brand via the WhatsApp app after clicking the button.

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    WhatsApp will also send messages and ads details to Qiscus

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02.

Manage and tag enquiries from Meta Ads with Qiscus Omnichannel Chat

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    Manage and respond to enquiries 24/7 with Chatbot.

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    Automatically handover qualified leads to specific agents with Agent Routing.

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    Integrate Chat n Shop and Payment Gateway for seamless social commerce shopping.

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03.

Manage long-term relationships with Qiscus

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    Gather customer insights and feedback for long-term relationship with CRM and CSAT.

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    Increase sales by leveraging on targeted audiences using Broadcast Messages.

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We’ve got you covered. No missing data as you journey through every phase

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Lead sources from any ads

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Enquiries across bot and agent interactions

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Agent performance and response time

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Customers’ selections and choices through shop catalogs

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Payment notification from customers

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Insight and feedback from customers

And many more, with added Analytics and Reports.

72%

Customers are more likely to purchase a product online if they can ask questions in real-time

80%

Adults agree that messaging is a quick and easy way to communicate with a business

85%

Read rates are achieved from sending messages over WhatsApp compared to traditional channels like emails

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