Every Customer Gets a Reply. Every Channel. Every Shift.

Qiscus pricing is tailored to your team size, channel count, and usage needs — there's no one-size-fits-all plan. The fastest way to get an accurate number is a 20-minute demo where we scope your setup and give you a direct figure. Book a demo →

Qiscus AI Agent is designed to operate within the knowledge base you configure. It is built not to generate answers outside that content or make assumptions about your company's policies. When the AI's confidence falls below a threshold you set, the conversation is automatically handed to a human agent — with the full chat history attached. You control what the AI knows and what it says. Want to see how it works? Book a demo →

For a standard implementation, your team is typically up and running within days — not months. Clients in even the most complex industries, such as banking and healthcare, are generally live within the first week. The exact timeline depends on the number of existing integrations involved — we walk through a specific estimate in the demo session.

Yes — Qiscus supports API and Webhook integrations with most systems already running in your business: CRM, ERP, e-commerce platforms, or internal tools. Our App Center also provides ready-built integrations for the most commonly used systems. If there's a specific system you need confirmed, bring it to the demo session.

Three things tend to be the deciding factors. First, Qiscus has been a pure-play customer service platform since 2013 — not a module inside an HR suite or sales CRM. Second, we're an official WhatsApp BSP from Meta, with official integrations for TikTok, Shopee, and Tokopedia — channels not typically available on global CS platforms. Third, we're proven in Southeast Asia's most demanding industries: banking, healthcare, and insurance. Bring your requirements list to the demo — we'll show you the comparison directly.

The platform is built specifically for this. AI Agent absorbs the surge automatically, Smart Routing distributes load evenly across your team, and Qiscus infrastructure is built to handle significant traffic spikes — such as major sales events or festive season peaks — with minimal to no changes to your setup. If you have specific volume data you want to stress-test, bring it to the demo.

The larger the team, the more value the platform delivers. Smart Routing becomes more precise, the Analytics Dashboard provides wider visibility across the full team, and per-agent CSAT tracking makes performance evaluation more objective and data-driven. The platform is designed to grow with your team — not become a bottleneck as your operation scales.